Wednesday, May 11, 2005

truly refreshing to be in the city again yesterday, to see the expanse of plants available in the greenhouse, to eat at a more than just burgers and fries restaurant with real service and clean tables. Rural Saskatchewan is full of boundless tourism opportunities, unfortunately full of business owners who refuse to believe that the behaviour of their staff and the first impression of the facility have any relation to the success of their business. Often business in rural saskatchewan behaves as though customers are their right and not a result of good service or food as the case may be. A pet peeve of mine that we would continue to promote ouselves as an incredible tourism experience and not place the highest importance on the return of thoses tourists after we have managed to lure them in the first time. Clean tables are nice, waitresses who are interested in their customers are nice, clean cultery and cups are good, food that looks appealing rather than questionable is also good. Bright inviting atmosphere should be a given. Perhaps rather than a five star rating system a new system based on levels of yuckiness would be more appropriate. I can see it now, pulling up to a restuarant in rural saskatchewan, checking out the front window or door for the yuckiness level sticker. perhaps the owner would get the point.

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